BOOKING TERMS & CONDITIONS

Bookings & Deposits

To make your reservation with us a booking form must be completed by a leading member of your party. This confirms the names of all the party and that all agree to the terms and conditions of the rental.
A booking deposit of £100 per week is required to secure your booking.
Your booking will be confirmed upon us receiving your booking form and clearance of your deposit.
Payment method is by cheque or postal order
Unfortunately at present we are unable to accept credit cards or debt cards.

Security Deposit

A security deposit of £150 will be required to cover ( any breakages, damage, spillage stains, additional cleaning cost, loss of keys etc )
This is to be paid along with outstanding balance 10 weeks prior to rental period.
Your deposit will be returned immediately upon confirmation from our management company that no damage has occurred.

Payment of outstanding balance including security deposit is required 10 weeks prior to the rental period.
Failure to make the final balance payment within the specified time may result in cancellation of your booking and loss of your deposit.

The villa is available for occupation from 4pm on day of arrival and vacated by 10am on day of departure.
It may be possible to be flexible with arrival and departure times if the villa is not occupied on these days but prior arrangements must be agreed with us.

If you or your party cancel your booking after confirmation, the following cancellation charges will apply.
Period up to 10 weeks prior to rental period.
You will lose your booking deposit
Any security deposit / Balance payments already paid shall be returned in full.
Any period between 10 weeks prior rental and up until rental period
Loss of your villa deposit and your balance paid.
Your security deposit shall be returned in full immediately.

If we have to cancel your booking.

If we have to cancel your booking it will be for reasons beyond our control ie hurricaine damage, flooding or any other eventuality.
In this situation we will do our utmost to relocate you to a villa of similar size and quality or better in same area where possible.
We cannot be responsible for liability for any other costs ie flights, car hire etc.

Unfortunately we cannot accept any liability by force majeure.
Eg war, threat of war, hostilities, strike action or industrial disputes, natural disasters, acts of god, terrorist activities, airport closure or any other events out with our control.

Parties are advised to ensure they have appropriate insurance in place at time of booking to cover any eventualities.

In the unlikely event you have reason for complaint, please inform the management company immediately so they can rectify it.
If your complaint hasn’t been resolved by them and you are still dissatisfied then please inform us immediately on your return to the UK.
We will then ask you to put it in writing within 10 days for us to address.

The use of all the amenties ie swimming pool etc is entirely at the guest own risk.
No responsibility can be accepted for injury, loss or damage to guests own belongings.